Refund & Return Policy for Ummah Market
At Ummah Market, we are committed to delivering premium-quality products with care. Due to the nature of the products we sell, all purchases are considered final.
No Returns
We do not accept returns once an order has been delivered. This includes, but is not limited to:
- Change of mind
- Ordering the wrong product
- Personal preferences
Please review your order carefully before completing your purchase.
No Refunds
We do not offer refunds once an order has been placed and processed.
Damaged, Defective or Incorrect Products
If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 7 days of receiving your order.
To help us review your request, please provide:
- Your Order ID
- Clear photos or videos of the product and packaging
- A brief description of the issue
After verification, if the issue is found to be genuine, we will arrange a replacement at no additional cost.
Replacement Processing
- Replacement requests are reviewed within 2–3 business days.
- Approved replacement orders are dispatched within 5–6 business days.
- Delivery typically takes 9–10 business days, depending on your location.
Contact Us
For any questions regarding your order, please contact our support team through WhatsApp or email us at support@ummahmarket.in.
Thank you for choosing Ummah Market — Building India’s Most Trusted Islamic Marketplace.